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Magic","\u002Faccount-settings\u002Forderain-magic","03.account-settings\u002F01.orderain-magic",{"id":234,"title":115,"body":235,"description":872,"extension":873,"links":874,"meta":875,"navigation":876,"path":116,"seo":877,"stem":117,"__hash__":878},"docs\u002F02.store-management\u002F02.dashboard\u002F02.orders\u002F01.all-orders.md",{"type":236,"value":237,"toc":851},"minimark",[238,250,263,268,271,345,356,360,367,371,378,419,423,434,438,444,473,477,483,520,524,534,611,618,626,635,639,648,798,806,810,817,840,844],[239,240,241,242,245,246,249],"p",{},"The ",[243,244,115],"strong",{}," page is where you track and manage every order placed in your\nstore. Open it from ",[243,247,248],{},"Orders → All Orders"," in the dashboard sidebar.",[251,252,241,253,255,256,258,259,262],"note",{},[243,254,110],{}," menu in the sidebar expands into ",[243,257,115],{}," and\n",[260,261,119],"a",{"href":120},".",[264,265,267],"h2",{"id":266},"the-orders-table","The orders table",[239,269,270],{},"Each order appears as a row with these columns:",[272,273,274,281,287,293,307,317,327,333,339],"ul",{},[275,276,277,280],"li",{},[243,278,279],{},"Order ID",", a unique reference (click it to open the order's details).",[275,282,283,286],{},[243,284,285],{},"Date & Time",", when the order was placed.",[275,288,289,292],{},[243,290,291],{},"Customer",", who placed it.",[275,294,295,298,299,302,303,306],{},[243,296,297],{},"Type",", the payment type (for example ",[243,300,301],{},"COD"," or ",[243,304,305],{},"Card",").",[275,308,309,312,313,262],{},[243,310,311],{},"Order Status",", for example ",[314,315,316],"em",{},"Unfulfilled",[275,318,319,312,321,302,324,262],{},[243,320,197],{},[314,322,323],{},"Not Paid",[314,325,326],{},"Paid",[275,328,329,332],{},[243,330,331],{},"Order amount",", the order total.",[275,334,335,338],{},[243,336,337],{},"Items",", the number of items.",[275,340,341,344],{},[243,342,343],{},"Net amount",", the net total.",[239,346,347,348,351,352,355],{},"At the top you can also ",[243,349,350],{},"Select Date Range",", filter by status, and click\n",[243,353,354],{},"+ Create Order"," to add an order manually.",[264,357,359],{"id":358},"searching-orders","Searching orders",[239,361,362,363,366],{},"Use the search box (",[243,364,365],{},"Order ID, phone and name",") to quickly find a specific order\nby its ID, the customer's phone number, or their name.",[264,368,370],{"id":369},"filtering-by-status","Filtering by status",[239,372,373,374,377],{},"Open the ",[243,375,376],{},"All"," dropdown at the top to show only orders with a certain status:",[272,379,380,384,389,394,399,404,409,414],{},[275,381,382],{},[243,383,376],{},[275,385,386],{},[243,387,388],{},"Pending",[275,390,391],{},[243,392,393],{},"Accepted",[275,395,396],{},[243,397,398],{},"Rejected",[275,400,401],{},[243,402,403],{},"Cancelled",[275,405,406],{},[243,407,408],{},"Shipped",[275,410,411],{},[243,412,413],{},"Delivered",[275,415,416],{},[243,417,418],{},"Returned",[264,420,422],{"id":421},"choosing-columns","Choosing columns",[239,424,425,426,429,430,433],{},"Click ",[243,427,428],{},"Column"," to open ",[243,431,432],{},"Show or hide columns",". Toggle any column on or off,\nOrder ID, Date & Time, Customer, Type, Order Status, Payment, Order amount, Items,\nCoupon discount, and Net amount, to control what the table shows.",[264,435,437],{"id":436},"sorting","Sorting",[239,439,425,440,443],{},[243,441,442],{},"Sort"," to order the list:",[272,445,446,462],{},[275,447,448,451,452,451,455,458,459,262],{},[243,449,450],{},"Sort by",", ",[314,453,454],{},"Order (Created At)",[314,456,457],{},"Order (Updated At)",", or ",[314,460,461],{},"Total Order Amount",[275,463,464,451,467,302,470,262],{},[243,465,466],{},"Sort directions",[314,468,469],{},"Ascending",[314,471,472],{},"Descending",[264,474,476],{"id":475},"filtering","Filtering",[239,478,425,479,482],{},[243,480,481],{},"Filter"," for more precise filters:",[272,484,485,496,509],{},[275,486,487,451,489,492,493,262],{},[243,488,197],{},[243,490,491],{},"COD Order"," and\u002For ",[243,494,495],{},"Card Order",[275,497,498,501,502,505,506,262],{},[243,499,500],{},"Amount",", set a ",[243,503,504],{},"condition"," and an ",[243,507,508],{},"amount",[275,510,511,501,514,516,517,262],{},[243,512,513],{},"Quantity",[243,515,504],{}," and a ",[243,518,519],{},"quantity",[264,521,523],{"id":522},"viewing-an-orders-details","Viewing an order's details",[239,525,526,527,529,530,533],{},"Click an ",[243,528,279],{}," to open the ",[243,531,532],{},"Orders details"," page, where you can see and\nmanage everything about that order:",[272,535,536,555,564,573,579,585,594],{},[275,537,538,541,542,544,545,547,548,544,551,554],{},[243,539,540],{},"Order summary",", status (",[314,543,316],{}," \u002F ",[314,546,323],{},"), date, and payment type,\nwith ",[243,549,550],{},"Accept order",[243,552,553],{},"Reject order"," buttons.",[275,556,557,559,560,563],{},[243,558,337],{},", each product with its image, tax, ",[243,561,562],{},"SKU ID",", quantity, and price.",[275,565,566,569,570,262],{},[243,567,568],{},"Totals",", Items total, Delivery charges, and ",[243,571,572],{},"Grand total",[275,574,575,578],{},[243,576,577],{},"Customer details",", name, email, address, customer type, zip code, phone,\ncity, and country.",[275,580,581,584],{},[243,582,583],{},"Order notes from customer",", any notes the customer left.",[275,586,587,590,591,306],{},[243,588,589],{},"Activity",", a timeline of the order (for example ",[314,592,593],{},"Order Received via online\nstore",[275,595,596,599,600,603,604,607,608,262],{},[243,597,598],{},"Tags",", type a tag and press ",[243,601,602],{},"Enter"," (or click ",[243,605,606],{},"+",") to add it, then click\n",[243,609,610],{},"Save",[612,613,614,615,617],"warning",{},"Always click ",[243,616,610],{}," after adding tags. If you leave the page without saving,\nany tags you added are lost.",[272,619,620],{},[275,621,622,625],{},[243,623,624],{},"Download Invoice",", download the order's invoice.",[627,628,629,630,302,632,634],"tip",{},"Use ",[243,631,550],{},[243,633,553],{}," on the details page to process a new\norder.",[264,636,638],{"id":637},"fulfilling-an-order-from-new-to-delivered","Fulfilling an order (from new to delivered)",[239,640,641,642,644,645,647],{},"When a new order comes in, you take it from ",[243,643,316],{}," all the way to\n",[243,646,413],{}," in a few simple steps. Open the order's details page and follow\nalong.",[649,650,651,656,671,677,681,696,700,715,719,723,732,736,740,760,764,768,782,786,794],"steps",{},[652,653,655],"h3",{"id":654},"accept-the-order","Accept the order",[239,657,658,659,661,662,664,665,667,668,670],{},"A new order shows as ",[243,660,316],{}," and ",[243,663,323],{},". Review the items and\ncustomer details, then click ",[243,666,550],{}," (or ",[243,669,553],{}," if you can't\nfulfil it).",[672,673],"img",{"src":674,"alt":675,"style":676},"\u002Fimages\u002Forders\u002Forder-accept.png","The order details page for a new order with Accept order and Reject order buttons","max-width:640px;width:100%;height:auto;border-radius:8px;",[652,678,680],{"id":679},"choose-a-warehouse-and-fill-stock","Choose a warehouse and fill stock",[239,682,683,684,687,688,691,692,695],{},"A ",[243,685,686],{},"Select Warehouse For Your Order Items"," window opens. Each item shows a\n",[243,689,690],{},"Fill stock"," note, pick the warehouse to fulfil it from using the ",[243,693,694],{},"Your\navailable warehouses"," dropdown.",[672,697],{"src":698,"alt":699,"style":676},"\u002Fimages\u002Forders\u002Forder-select-warehouse.png","The Select Warehouse window with a Fill stock note and the available warehouses dropdown",[239,701,702,703,706,707,710,711,714],{},"Once you select a warehouse, the note changes to ",[243,704,705],{},"Stock filled",". Click\n",[243,708,709],{},"Proceed"," to continue (or ",[243,712,713],{},"Cancel"," to go back).",[672,716],{"src":717,"alt":718,"style":676},"\u002Fimages\u002Forders\u002Forder-stock-filled.png","The warehouse selected with a Stock filled confirmation and the Proceed button",[652,720,722],{"id":721},"mark-the-order-as-shipped","Mark the order as shipped",[239,724,725,726,729,730,262],{},"The order is now ",[243,727,728],{},"Processing",". When you send it out, click ",[243,731,408],{},[672,733],{"src":734,"alt":735,"style":676},"\u002Fimages\u002Forders\u002Forder-processing-shipped.png","The order in Processing status with the Shipped button",[652,737,739],{"id":738},"add-the-shipping-details","Add the shipping details",[239,741,742,743,746,747,451,750,753,754,757,758,262],{},"An ",[243,744,745],{},"Order Details"," window opens. Enter the ",[243,748,749],{},"Tracking Id",[243,751,752],{},"Courier Name",",\nand ",[243,755,756],{},"Contact no",", then click ",[243,759,709],{},[672,761],{"src":762,"alt":763,"style":676},"\u002Fimages\u002Forders\u002Forder-shipping-details.png","The Order Details window with Tracking Id, Courier Name, and Contact no fields",[652,765,767],{"id":766},"confirm-the-delivery","Confirm the delivery",[239,769,770,771,774,775,778,779,781],{},"When the customer receives the order, a ",[243,772,773],{},"Confirm Delivery"," window asks ",[314,776,777],{},"\"Are you\nsure that you have delivered the order?\""," Click ",[243,780,709],{}," to confirm.",[652,783,785],{"id":784},"done-order-delivered","Done, order delivered",[239,787,788,789,661,791,793],{},"The order is now marked ",[243,790,413],{},[243,792,326],{},". The full fulfillment cycle is\ncomplete.",[672,795],{"src":796,"alt":797,"style":676},"\u002Fimages\u002Forders\u002Forder-delivered-paid.png","The order marked as Delivered and Paid",[251,799,683,800,802,803,805],{},[243,801,301],{}," order is marked ",[243,804,326],{}," once it's delivered, since the customer pays on\ndelivery.",[264,807,809],{"id":808},"returning-an-order","Returning an order",[239,811,812,813,816],{},"If a customer sends an order back, open it and start a return. In the ",[243,814,815],{},"Return\nOrder Items"," window:",[272,818,819,825,831],{},[275,820,821,822,262],{},"Add an optional ",[243,823,824],{},"Return Reason",[275,826,827,828,262],{},"Choose which items to return and pick the warehouse under ",[243,829,830],{},"Choose inventory",[275,832,425,833,835,836,839],{},[243,834,709],{},", the item's stock is ",[243,837,838],{},"restored to inventory"," once you\nconfirm.",[672,841],{"src":842,"alt":843,"style":676},"\u002Fimages\u002Forders\u002Forder-return-items.png","The Return Order Items window with a return reason, item selection, and inventory dropdown",[612,845,846,847,850],{},"Returning an order ",[243,848,849],{},"restores the item's stock"," back to the selected warehouse,\nso your inventory stays accurate.",{"title":852,"searchDepth":853,"depth":853,"links":854},"",2,[855,856,857,858,859,860,861,862,871],{"id":266,"depth":853,"text":267},{"id":358,"depth":853,"text":359},{"id":369,"depth":853,"text":370},{"id":421,"depth":853,"text":422},{"id":436,"depth":853,"text":437},{"id":475,"depth":853,"text":476},{"id":522,"depth":853,"text":523},{"id":637,"depth":853,"text":638,"children":863},[864,866,867,868,869,870],{"id":654,"depth":865,"text":655},3,{"id":679,"depth":865,"text":680},{"id":721,"depth":865,"text":722},{"id":738,"depth":865,"text":739},{"id":766,"depth":865,"text":767},{"id":784,"depth":865,"text":785},{"id":808,"depth":853,"text":809},"Track and manage every customer order, search, filter, sort, choose columns, and open any order to see its full details.","md",null,{},true,{"title":115,"description":872},"g0muWW5J6N0RuTL1QZ9KaAwK1zer7jaGVgI_XMdxW_s",[880,882],{"title":37,"path":107,"stem":108,"description":881,"children":-1},"The Dashboard is your store's control center, track sales, orders, and customers, and jump to everything you manage from one place.",{"title":119,"path":120,"stem":121,"description":883,"children":-1},"Review carts that customers started but never completed, so you can follow up and recover lost sales.",1786462029162]